Established since 1974, BONIA the Italian inspiration, an international luxury brand and leather expert, has created a trademarked legend in the fashion industry, achieving numerous milestones among the many accolades it receives.
Besides Shop Online BONIA.com, you may find BONIA products in BONIA boutiques as well as BONIA counters throughout the world including Singapore, Malaysia, Taiwan, Japan, Vietnam, Myanmar, Cambodia, Indonesia, Brunei, Kuwait, and the Kingdom of Saudi Arabia.
Although we have made every effort to display the products and its colours as accurately as possible, the displayed colour of products will depend upon one's monitor and we cannot guarantee that one's monitor will accurately portray the actual colours of the products.
You may shop by product category such as Women or Men, type of products or you may also pick your preferences on the Selection Column in the Shopping Page. Click on the desired product for more information before selecting the quantity that you would like to purchase and click ‘Add to Cart’ button before proceeding to Checkout page, or continue browsing the Shop Online BONIA.com for more products. You are required to register your personal details with us before your order can be processed.
Yes, we do. You may choose your items gift wrapped during the Checkout page. Enter your personalised greeting message in the ‘Add message onto Greeting Card’ at the Gift Services section. Your purchased gift will arrive in a signature BONIA box that adorned with ribbon and attached with your personalised message on BONIA’s signature greeting card.
Yes, you may. You may request for a paper bag during the Checkout page. Enter 'Request for paper bag' in the 'Add message onto the Greeting Card' at the Gift Services section. We shall attach the paper bag into your parcel.
Returns are accepted if you notify us via email and return the item to us within 14 days of receipt (for both local and international orders) in exchange product or Cash. Returned item without notification will not be accepted. The product you return must be in new, unused, and unworn condition with all the original packaging. To view our full terms and conditions on return policy, please visit the Return & Exchange.
We apologise profusely for this blunder. Please kindly contact our e-Customer Care Personnel immediately at firstname.lastname@example.org attached with a picture of your item where the part of faulty appears at and include a short description of the item along with your order number. We will exchange your item for a new one if you just received it from Shop Online BONIA.com. In the event your faulty item is out of stock, we will reimburse you in the form of cash.
Only apparel and shoes can be returned if the purchased item(s) do not fit. The product you return must be in new, unused, and unworn condition with all the original packaging. Returns are accepted if you notify us via email and return the item to us within 14 days of receipt (for both local and international orders) in exchange for Cash. Returned item without notification will not be accepted.
Return Authorisation Reference Number is a reference number that provides by BONIA.com after your return request has been approved. To obtain a Return Authorisation Reference Number, you are required to notify us via email, attached with a copy of order confirmation email and image of your received item.Any returned item that is not accompanied by an official return reference number will not be accepted.
Please be informed that our promo code is only valid for single usage in a single receipt. Our promo code cannot be combined with others ongoing promotion and it's not applicable for item(s) with remark of "Promo code is not applicable on this item." If your promo code does not work, please kindly report to our e-Customer Care Personnel, attached with your promo code, at email@example.com and we shall sort it out for you.
The promotion code is T&C apply. Only applicable for selected item.
For all same day orders, orders have to be made before 1 pm on the same day. Our Same Day Delivery service is only available for delivery within Klang Valley (Malaysia), and not applicable for weekends and public holidays. Kindly note that a RM35 shipping fee will be charged upon your order and your parcel will be received latest by 6 pm (not including unforeseen circumstances).
Once you've successfully placed your order, you will receive a confirmation email. After successful confirmation, it takes 3 - 5 working days for our courier partner to deliver within metro areas and 5 - 7 working days to non-metro areas.
After you place your order, you will receive an email from us acknowledging that your order has been received and confirmed. Should any of the item(s) you have ordered be unavailable you will be quickly informed of the out-of-stock piece(s) and your payment for the item(s) will not be processed.
If you realise your personal details are incorrect once you have completed the Checkout process, please email our e-Customer Care Personnel at firstname.lastname@example.org and include your order number in the email. We cannot guarantee that we will be able to rectify the issue, however, we can assure you that we will do all we can to amend your order.
If you’ve placed your order separately, your items might be delivered in separate parcels. However, if you’ve ordered all your items in one order and still find some items missing in your parcel, please kindly report to us at email@example.com.